How Razorpay is thinking about agentic commerce and why it matters

A critical challenge in agentic commerce is how payments are executed securely when AI agents are involved. Mathur explained that Razorpay has built a new framework where the agent never sees.

At the latest edition of Razorpay FTX, Harshil Mathur laid out an expansive vision of how artificial intelligence could reshape not just payments but the entire operating layer of digital businesses. His conversation moved across two major themes: the rise of agentic commerce, where AI agents assist users in making purchases through conversational inter…